With all of this talk about big data and data visualization,
there’s one issue that I keep hearing: I don’t have a way to integrate robust
social media analytics into my reporting.
We all know the headache of Facebook’s horribly limited
“analytics” offering. You can’t go back further than a week, and in that week
they simply reiterate which posts you published and the likes you received. All
information you could gain with cursory insight outside of their analytics.
My colleague Shannon just posted a great investigation into
a solution
for social media analytics.
SocialBakers
suite of tools provides a holistic investigation into your engagement across
social media channels. It includes a completely customizable dashboard-style
interface that lets you focus on the channels and engagement that matters to
your company most.
Beyond giving you invaluable insight into your social media
engagement, SocialBakers provides a feature for competitive benchmarking. And
this extends beyond regular posting - it includes in-depth data on paid social
media ads.
And if that solution wasn’t enough of a selling point,
SocialBakers also offers predictive intelligence. Although true recognition and
action based on social trends is (for now) an unbeatably human set of analysis,
if we’ve learned anything from the advent of digital marketing analytics it’s
that human interpretation can only be improved through hard data.
Social media analytics is still one of the hardest data sets
to crack into – even though it is one of the most important signals when it
comes to fast public relations responses and forward-thinking marketing
campaigns. Mastering social media analytics could be the one step-up you get
over your competition that puts you over the top.
"Social media analytics is still one of the hardest data sets to crack into" I completely agree with you. Informative and good article!
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