With big data collection emerging on the global stage as one
of the most polarizing modern trends, a lot of people seem to be looking at the
potential benefits and negatives myopically.
Data goes beyond what you see and share on Facebook or what
you type into a search bar. Data is collected everywhere, for a limitless
variety of purposes. Take Innovations for Poverty Action (IPA) as an example.
They’re a nonprofit that takes international charitable programs and rigorously
evaluates them through randomized controlled trials (RCTs) – the same method
used in medical trials.
Building a Better World With Data
IPA is the global leader in the niche nonprofit sector of
gathering data on programs and influencing policy accordingly. But they hit an
unexpected snag – other data-gathering nonprofits and academic institutions.
In order to establish external validity for a study’s
outcome, this study has to be replicated in different conditions. The good
news? A lot of these studies have been done before, in other countries with
other populations, satisfying the requirement of external validity. The bad
news? This data is not available.
There is no universal repository for data like this. In
fact, it’s common practice to withhold your data from other researchers. The
reason is simple: academics who got an academic paper published don’t want
other academics taking their data, scrutinizing it, and contesting their
outcomes.
A Solution in Data Transparency
One of the main issues that contributes to people not
trusting data collecting is a total lack of transparency in what companies are
collecting, how they’re using this data, and most importantly, who they share
that data with. But we can’t blame companies entirely. This culture of not
sharing data and treating it as private has been around way before the
internet. Potentially life-saving datasets have been locked away in ivory
towers for decades.
And that’s what has become normalized. Take Steve Ballmer’s
new project USAfacts.org – it’s a site that shows where our tax dollars go to.
It’s one of those ideas that’s so simple, once you start perusing it you’re
flabbergasted that it never existed before. Taxes have been collected from the
American people since before they were American, in the 1760’s. And now a
website that shows us where our money has been going, started in 2017, is
revolutionary? There’s something wrong there.
We Need a Change in Our Culture
So when people pay taxes every year for nearing three centuries
without knowing dollar-for-dollar where the money is going, you can understand
why we flip out when Facebook knows when we’re happy or not, or when Google
knows we’re late for work and the best route to take. We’ve become used to
being in the dark, and the light can be scary.
When you take international economic development and the
revenue stream that provides the bulwark for our nation’s stability, digital ad
targeting is a pretty small issue. But our fear is understandable. And so is
these companies’ reluctance to share their data. This is the main obstacle to
letting big data do what it should be doing in marketing, development,
taxation, everything.
Desensitize Us – We’re Asking For It.
One of the current buzzwords around digital marketing and
products is “democratization”. I find that’s hard to defend when the same
companies that are democratizing the investing process, say, are also
collecting data about us that they keep hidden from us. The publics sometimes
seemingly irrational distrust of data collection is entirely rational. We don’t
know what they’re doing with it.
If Facebook wants to collect data that will enable marketers
to target emotionally vulnerable youths, then they should tell us, and also let
us know that the ways in which this data is leveraged will be closely monitored
by X, Y, and Z methods. I guarantee the public will be far more amenable to it.
We all know that countless amounts of data are being
collected about our online and offline activities. So, to the major tech
companies out there, don’t act like we don’t know. That’s why we don’t trust
you. And we’re not wrong.
I agree 100% that we need a change in our culture.
ReplyDeleteI like the information in your blog. It is very clear to me.
Great point of view and good insights!
ReplyDeleteGood read, thanks for sharing.
ReplyDelete